Support

We're here to help. Choose an option below to reach our team or find answers instantly.

Fastest way to reach staff and the community for real-time help.

Join Discord

Submit an issue privately to our support team for follow-up.

Open Ticket

Prefer email? Send us your request with screenshots/logs if possible.

support@dopamine.com

FAQ

How do I recover my account (if i forgot my recovery email) ?

Contact support via ticket or email with your username, last login date, and any proof of ownership.

I can't connect to the server

Restart the launcher, check your internet, and ensure your firewall/antivirus allows the game. Try running as Administrator.

The game crashes or won’t start

Install/repair .NET Desktop Runtime and Visual C++ Redistributables. Add the game folder to antivirus exceptions.

Are there rules or policies I should know?

Yes. Respect others, avoid cheating, and follow community guidelines. Repeat violations may lead to penalties.

To help us resolve issues quickly, include:

Open Ticket Join Discord

Back to Home